Nicole Fuentes

Cancellation /No Show/ Late Policy

We understand that life just happens and somethings, these factors will be taken into consideration. 

However, we do have cancellation policy set in place to ensure that the spot canceled can be filled. All appointments will be required to secure their spot with a card, this card will NOT be saved on file.

Cancellation should be done 24 hours before ones scheduled appointment.

No Shows: You will be charged the full price of the service booked.

Late: 

15 Mins late ormore the appointment is automatically canceled with a full charge of service booked. 

Arriving 5-14 mins late your service will end at the scheduled time with the full charge of the service.

24 Hour Notice for Cancellation or Rescheduling:

Reschedules less than 24 hrs will receive a fee, unless the spot is able to be filled.

Cancellations less than 24 hrs will be charged the full amount of the service, unless the appointment can be filled.

*** When redeeming a purchased gift card, if same day cancellation occurs or is a no show to the appointment the gift card becomes null and void. 

If you are late to your appointment you will be charged the full amount of the service and your session will end at the time it was originally scheduled. This ensures that i do not fall behind in my schedule and does not affect my other clients time. 

If you are 15 minutes late or more your appointment is automatically canceled and will be charged 

We greatly appreciate your business and your time, we ask that the same courtesy be applied to us as well!